These Terms of Service ("Terms") are a contract between you and Slow Delivery ("Fernsage", "we", "us") governing your use of Fernsage at fernsage.com and the application (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.
1. The Service
Fernsage is a personal commonplace book: you capture notes, organize them into a book, and may optionally publish some or all of it as a public site at your Fernsage address (a subdomain, e.g. you.fernsage.com) or a custom domain you connect. Publishing is off by default and always your choice.
2. Accounts
- You must provide a valid email address to create an account and sign in via a one-time code sent to that address.
- You're responsible for keeping access to your email and account secure, and for all activity under your account.
- You must be at least 16 to use the Service.
- One account per person unless we agree otherwise in writing.
3. Subscription, trial, and billing
- Fernsage has no free tier: using the app requires an active subscription, started as a 14-day free trial that requires a payment card up front.
- Unless you cancel before the trial ends, your card will be charged and the subscription will continue on a recurring basis at the then-current price, until you cancel.
- Payments are processed by Stripe; we never receive or store your full card number. Taxes may apply depending on your location.
- You can cancel any time from Settings → Plan & billing; cancellation takes effect at the end of the current billing period, and you keep access until then. We don't offer refunds; you will receive a reminder email before each subscription renewal.
- If a payment fails, we may suspend access to the Service until it's resolved. If your subscription lapses, any published site is automatically unpublished; your content is not deleted.
4. Your content
- You keep ownership of everything you create in Fernsage ("Your Content"). We claim no ownership over it.
- You grant us the limited license needed to store, back up, display, and (for the pages you choose to publish) transmit Your Content in order to operate the Service. We do not use Your Content to train machine-learning or AI models, and we do not sell or share it with third parties except as described in the Privacy Policy or required by law.
- You're responsible for Your Content and for having the rights to anything you upload or publish (text, links, images).
- You can export Your Content as Markdown at any time, and delete individual pages or your account.
5. Publishing and public content
- Nothing is public until you explicitly turn on publishing for your site. Once published, filed pages are public by default and you can hide individual pages or topics at any time.
- If you publish content, you're responsible for it and for complying with applicable law (e.g. it must not be unlawful, infringing, defamatory, or otherwise violate someone else's rights).
- Published pages may be viewed, linked to, cached, or indexed by others, including search engines. Unpublishing removes it from the live site going forward but can't retract copies others have already made.
- We may remove or restrict access to published content that violates these Terms, infringes someone's rights, or that we receive a valid legal request to remove, and we may suspend accounts used for abuse. Report abuse of a published site to hello@fernsage.com.
6. Acceptable use
You agree not to:
- Use the Service to store or publish unlawful, infringing, or abusive content, or content that violates someone else's privacy or rights;
- Attempt to gain unauthorized access to other accounts, our systems, or circumvent rate limits, access controls, or the billing gate;
- Use the Service to send spam or to scrape, resell, or redistribute other users' published content at scale;
- Interfere with or disrupt the Service's normal operation (e.g. denial of service, automated abuse of sign-up or publishing).
We may suspend or terminate accounts that violate this section.
7. Intellectual property
The Fernsage name, logo, and the Service's software, design, and branding are owned by Slow Delivery and protected by intellectual-property law. These Terms don't grant you any rights to them beyond what's needed to use the Service as intended.
8. Termination
- You can stop using the Service and cancel your subscription at any time.
- We may suspend or terminate your access if you materially violate these Terms, including the Acceptable Use section, or if required by law.
- Sections that by their nature should survive termination (e.g. Content ownership disputes arising before termination, Limitation of liability, Governing law) continue to apply.
9. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or fully secure. See the Privacy Policy for how we approach security.
10. Limitation of liability
To the maximum extent permitted by law, Slow Delivery will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or revenue, arising from your use of the Service.
Nothing in these Terms limits liability that cannot be limited under applicable law.
11. Indemnification
You agree to indemnify and hold Slow Delivery harmless from claims arising from Your Content, your violation of these Terms, or your violation of any third party's rights.
12. Changes to the Service or these Terms
We may update these Terms from time to time. If we make material changes, we'll update the "Last edited" date and, where appropriate, notify you in the app or by email. Continued use of the Service after changes take effect means you accept the updated Terms. We may also change or discontinue features of the Service; we'll aim to give reasonable notice for changes that materially reduce functionality you rely on.
13. Governing law
These Terms are governed by the laws of Singapore, without regard to its conflict-of-laws rules. Any dispute will be resolved in the courts of Singapore, and you consent to that venue.
14. Contact
For questions about these Terms: hello@fernsage.com